Policies

Return Policy
If you are unsatisfied with your purchase, you may return it to us within 7 days after you have received your package.  We do not accept the return of any sealed product that has been opened or tampered with.  Yugiohetc does not compensate for return shipping charges unless the item is being returned to us due to our error (i.e. item is not as described or you have received a wrong item.)  When returning items, please ship to:

Gamingetc

Attn: Yugiohetc Returns

555 Lordship Blvd

Stratford, CT 06615

***We would also ask that you include a note stating the name on the order, the order number, and reason for the return.

Refunds
Refunds are given once we have received the items at our facility and have processed the return.  Processing time, once the package has reached our warehouse, is 1-2 business days. Once we have issued a refund, please allow time for your bank or credit card company to process the request as well.

Your Privacy
Yugiohetc is committed to protecting your privacy. Any information you have provided us with is used solely for the purpose of processing your order and providing support if any errors occur.  We use a Secure Server for collecting personal and credit card information. The secure server layer (SSL) encrypts (scrambles) all of the information you enter before it is transmitted over the Internet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. Yugiohetc does not sell, trade, or rent your personal information to others. Yugiohetc may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include personally identifying information.

Yugiohetc may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Yugiohetc, our users, or others.

Your Consent
By using our Web site, you consent to the collection and use of this information by Yugiohetc, Inc. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Yugiohetc also provides links to affiliated sites. The privacy policies of these linked sites are the responsibility of the linked site and Yugiohetc has no control or influence over their policies. Please check the policies of each site you visit for specific information. Yugiohetc cannot be held liable for damage or misdoings of other sites linked or otherwise.

Order Quantities

In the interest of being fair to all of our customers, Yugiohetc reserves the right to limit any order of single cards to one playset (3 copies) per collector. This right is reserved at Yugiohetc's sole discretion.

Shipping 

If an order is placed and a $0.00 shipping total is produced, an invalid shipping method has been selected. We will contact you in regards to authorizing shipping charges,. If we have not heard back from you within 3 business days, we will cancel the order and issue a refund. 

Condition

Cards that are listed in Near Mint condtion are in near mint to mint condtion. Cards that are listed in EX condition are in excellent condtion - these cards have some play wear such as minor shuffle creases or edge wear. Cards that are listed in PL condition are in played condition - these cards have heavy play wear or damage such as creases but are still tournament legal. If you are not satisfied with the condtion of the cards that you receive, please feel free to contact us for an exchange or return. 

Questions and Feedback
If you have any questions or feedback related to our Policies, please email us at sales@gamingetc.com

FAQ's

What forms of payment do you accept?

We accept the following forms of payment:

Mastercard, Visa, Discover, PayPal. We will not ship any order until payment is received in full.  Any PayPal orders that have not been paid for within 24 Hours will be cancelled and the items will be returned to inventory. All prices are in USD and will be billed as such.

Do you ship to international locations?

Yes, we ship to international locations, billing shipping at cost.  Booster boxes and other heavy items (such 1000 count grab bags) will not be shipped internationally as the cost is prohibitive.

How long will it take to receive my order?

All orders are processed and shipped within 1-2 business days.  Once the item is shipped, it depends on the shipping method you chose.

United States:

Postal Service Standard: 7-10 business days

FedEx Ground: 3-5 business days

FedEx Express: 2 business days

International:

Postal Service Standard: 4-6 weeks

FedEx international: up to 2 weeks

Thank you for shopping at Yugiohetc.com!